Melbourne Hand Surgery 

Coronavirus update: All suitable consultations at Melbourne Hand Surgery are currently conducted via telehealth (phone or video consultation) to maximise the patient and staff safety. We have implemented enhanced hygiene meaures in our rooms including acrylic screens, masks, hand sanitiser, face shields and physical distancing-related changes. 

We are cannot guarantee that our safety-first approach to providing essential healthcare in these unprecented times will ensure that we avoid unexpected disruptions in the weeks ahead, but that - in addition to providing you with excellent care - is our objective. Do not be alarmed by our face masks, screens or shields. We don't want anyone to become unwell as a result of accessing healthcare services, and we don't want the continuity of care that we provide to our patients to be affected by a phone call from a contact tracer advising our staff that we must stay at home and self-isolate for 14 days.

Victorians are in this together and together we will get through this. Thank you for your understanding as our community works through these unprecedented times together (last updated: 7 July 2020).

Online privacy policy

computer mouse keyboard stethoscopeMelbourne Hand Surgery has developed a policy to protect your privacy in compliance with privacy legislation. Our policy is to inform you:

1. What personal information is being collected;
2. Who is collecting your personal information;
3. How your personal information is being used; and
4. To whom your personal information is being disclosed.

Information collected - Deidentified

When you access our website a record of your visit is created and the following information may be logged for statistical purposes:

- Your server address
- Your domain or top level domain name (for example practice.com, .gov, .au etc)
- The date and time of your visit to the site
- The pages you accessed and documents downloaded
- The previous site you visited
- The type of browser you are using

This information is used to monitor usage patterns on the site in order to improve navigation and design features, helping you to get information more easily. This information is only accessible to employees of Melbourne Hand Surgery and will not be disclosed to any third party.

This site does not use cookies.

Information collected - Identified

Melbourne Hand Surgery will collect your e-mail address if you send a message to us via our website e-mail addresses.

Use and Disclosure of your Information

Your e-mail address will only be used for the purposes for which you have provided it. It will not be provided to a third party without your permission.

Privacy concern or complaint?              

happy man on phone striped shirtIf you have a concern or complaint relating to online privacy issues on our website, please notify us. While we accept no liability for any material or links posted, we will investigate all complaints. Melbourne Hand Surgery honours the legal requirements of medical information privacy in Australia.

Patient Privacy Policy

Our patient privacy consent form details our patient privacy policy. Melbourne Hand Surgery complies with the Privacy Act 1988 (Cth) and the Health Records Act 2001 (Vic).

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